This morning I had a six-month routine appointment with my
Being the respectful sort, I moved near the window, but did not creep up into personal space. Other people's medical business is no business of mine. However...I couldn't help overhearing this one, because he was quite loud and at times used profane language, haranguing the receptionist about a doctor, and demanding to speak to administration as soon as they were available. I don't know if the offices are equipped with a panic button, but if they are, that receptionist hit it.
She was trying her best not to engage. Nodding and agreeing and saying she understood his concerns, and that as soon as they could get someone there to talk to him, they would. Then she asked if he could step back so she could wait on me. He did, but he was antsy. I was kind of on alert, having my back to him, because I'd heard him say he had mental issues, and that the doctor was no good, and should be fired, and didn't care about helping anybody. Not my doctor, of course. He's just a nurse practitioner.
Pretty soon, the suits arrived. Two women in business suits. I can understand how a woman can calm a man down better. He doesn't have to compete, and be all aggressive to prove himself. He gets an ear lent, and at least a modicum of sympathy, not a challenge to make sure his facts are in order.
Patient rattled on while I was waiting. Even though the two Suit Ladies took him off to the side at a separate bank of chairs, I could still hear him. I totally understand why they wouldn't want to speak to him in the privacy of an office. Safety first.
Anyhoo...this guy went on and on about how he was in pain, and nothing could stop it, and he'd tried psychotherapy, which did nothing for him because the doctor is no good, and that the liar doctor had told him he could get Patient help free of charge, but didn't. And that he can't afford his pain medicine, and they won't give him any unless he pays. That he can't work, and has been in pain in his spine for 10 years ever since getting hurt playing high school football. That he's gone up to Washington University Hospital for tests, but then found out they wouldn't treat him because he doesn't have insurance. And that he can't hardly walk up the 4% grade of the parking lot hill here to get in the elevator, and he can't sleep because he's in so much pain, and he doesn't want to hurt himself, but he can't live in pain like this.
??????
I don't have the answer. Was he drug-seeking? Having spent 10 years in this kind of pain and not found some other solution? Or was he having a problem with the mental illness side? Crying for help while feeling trapped in his situation? Let the record show that he WAS physically crying a bit while he waited for the suits to come talk to him.
Patient was still there talking when I left after my appointment. I heard a Suit Lady tell him that they'd go down to the financial office and put him on a payment plan. He'd already told them he spent his last $20 which was actually his dad's $20 for his truck so that he could get his medicine.
This is a tough one. I'm leaning towards drug seeker. But then, I have a cold, cold heart.
I'm glad nothing went down while I was up there for my appointment.
Poor guy, in pain. Like you I am cynical, but having dealt with hospitals and clinics lately, not to mention the nightmare that insurance has become ..... maybe he was just overwhelmed with frustration.
ReplyDeleteKathy,
ReplyDeleteI would have been more skeptical without the tears. Seems odd that it would come to such a point after 10 years, though.
Possibly a drug seeker, but with genuine back pain that doesn't get treated because he doesn't have insurance? and of course the mental health problem won't help him any.
ReplyDeleteI've had back pain since 1986, since then I've learned what triggers a painful episode and how to avoid them as much as I can, giving up working helped, but sitting too long by the computer isn't good. I rarely take pain meds anymore and not at all for back pain which I found can be eased a lot with a hot water bottle to relax the too tight muscles.
Maybe he had just had enough!!
ReplyDeleteRiver,
ReplyDeleteI use ice and then heat on my knees, which helps a little, but I still take one ibuprofen a day. I don't take it every 4th day, to give my kidneys a break. I can really tell that I didn't take it.
I don't want to call shenanigans on that guy. You never know.
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fishducky,
Yeah. Ten years is long enough!
My brother's been hooked on oxycontin for over 10 years. His pills run out before the month does.
ReplyDeleteI'm suspicious, but maybe this guy's in legitimate pain...
Sioux,
ReplyDeleteI was suspicious, but the tears were a nice touch when nobody was even watching. So he might at least deserve a reality-show Emmy nomination if nothing else.
In my old doctor's office, there was a lady my age begging for painkillers one day in the outer office. The nurse was calmly explaining that they could not provide more. The doctor came out and calmly listed how many times she'd asked them for more. He said he would not dole out any more pills, that her pain should have ended by now, and still she persisted, saying he didn't care about her. That one was easy to discern her scam. The doctor ended up telling her that he was sorry, but he couldn't give her more. She said she was going to have to find a new doctor.