On my way to pick up The Pony Sunday, for our cookout, I stopped by the School-Turn Casey's for scratchers. The only cashier working was a Mature Lady who waited on me a couple weeks ago. She's not very fast.
I was the only customer at the counter. A man had just left, and Mature Lady was counting a stack of bills before placing them in her register. I handed her two winners to cash in, and started telling her my selections.
A Young Woman customer had walked up behind me. She held a big blue bottle in her hand. She was waiting her turn with patience. Calmly. Not tapping her foot or sighing.
Mature Lady paused in tearing off my scratchers, and addressed Young Woman:
"Is that all you have? Just a water?" [Sometimes at this store, the cashiers wave people off without paying if they just have a fountain drink. Although this beverage was clearly bottled.]
"No. I need to pay for gas, too. It's okay. I'm fine."
"Step over here to this other register, and I'll ring that up. How much gas do you need?"
Well. This rankled me a bit, me being the current customer, there first, in the middle of my transaction. Of course I didn't say anything. Young Woman stepped over. Mature Lady rang her up. Then Young Woman started COUTING OUT COINS! She was paying for her gas with $10.50 in coins.
Mature Lady came back to tearing off my tickets. Then she started scanning them into the register, saying out the side of her mouth, "Every time I try to move the line by ringing somebody up on the other register, they pay with COINS!"
Well. I think Mature Lady knows how to prevent that problem in the future. It was not Young Woman's problem, nor my problem. Young Woman had clearly said she was content to wait her turn.
Anyhoo... Mature Lady turned to deduct my winners and tell me my total, and saw that there was no transaction. She had neglected to bypass the prompt for AGE that comes up on lottery transactions. I suppose she was too disctracted by jumping Young Woman ahead of me.
For all this annoyance, I only won $3 there. As I told The Pony, Mature Lady is perfectly nice, and probably needs the job, but I'd prefer not to have her wait on me again.
2 comments:
I am agreeing with you on this, Mature Lady should have finished with you before serving the next customer who was happy to wait anyway. I am one of those annoying people who sometimes pay with coins, if that's all I've got handy. Never more than the $3 I need for the newspaper though.
River,
I don't mind people paying with coins. It's money! It doesn't take much longer than the people who pay with a card, and have to put in their info and rewards data. The cashiers just don't like counting it. My issue is with putting other people ahead of their turn, and then it bites them in the rumpus when they have issues with paying.
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