As you read this, it will be KNEE DAY for Mrs. HM. My appointment with the orthopedic surgeon. Which doesn't necessarily mean I'll be having surgery, I hope! Though that is certainly a possibility.
Both times I got a call from their office, I was up doing something else. Like out on the back porch to pet Pepper, or in the kitchen doing dishes. I heard that call, but couldn't get back to the living room in time to answer. Because of my KNEES, you know! I think there's some irony in that scenario...
Anyhoo... they left a message. One was just the appointment reminder, to confirm. They also sent a text, so I confirmed that way. The other left a voicemail. It said to arrive 20 minutes early, and get an x-ray at their lab before the appointment.
Well. That was not quite clear. Was I supposed to check in at their office window first? And THEN go back down the hall to the lab? Or should I just stop by the lab first, and then check in? It's a clinic, where my old doctor and NP used to have offices before moving to a new facility down the street. So both the lab and office are on the 3rd floor here.
I decided to call and make sure. The gal who answered did not seem all that friendly. In fact, I would describe her as downright surly! I called at 10:48. Maybe she was getting ready for lunch. Maybe she had someone at the counter. She spoke with a clipped, impatient tone. No reason for that (that I could see over the phone). Maybe she was one of those Gen Z people who hate to talk on the phone. In which case I recommend:
LOOK FOR ANOTHER JOB!
Anyhoo... I was not "wasting" her time. I quickly identified myself, said I had an appointment Thursday and received a call saying to get an x-ray before my appointment. Should I do it BEFORE check-in, or AFTER check-in? She said, "That's fine. Do that." Without specifying! So I had to confirm: "So I can get the x-ray first, and then come to your office?" She agreed.
Here's the thing: I didn't know if the lab would already have an order for my x-ray. That's why I was unsure which came first. I know the doctor wants to look at it while/before seeing me. But might want to know if I actually show up in person before sending the order. Which is most likely done by the office staff anyway. The ones who would check me in.
I also went online to YourChart to update my information. Which they call checking in online. Which doesn't mean you'll actually show up...
Not that I'm getting cold feet. Or cold knees, heh, heh! I've had that since December, when my appointment was first scheduled. By a perfectly cheerful gal over the phone.
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