Whoever said Time Marches On is a liar. Or else not a native of Hillmomba. Time here is at a standstill. Actually, it's at a slowly-creeping-backwards-like-the-next-victim-in-a-horror-movie-still.
We got a call today from one of Farmer H's doctors. I saw the name of the clinic, and let the machine pick up. No need trying to remember details of a message when they can say it on a recording to listen to, and repeat if needed. He has an appointment on Tuesday. The gal gave her name, and said they needed some test results brought along, or faxed to their office, and if he had any questions, to call at such-and-such number.
Always the dutiful wife, I glanced at the clock. 12:15. Farmer H would be closing up his Storage Unit Store and heading to lunch. Then off to visit with some cronies, then to his regular doctor's office for his shot. That's his Friday routine. I went to the kitchen, where my cell phone was charging, to send him a text with the message and phone number. It costs us long distance charges to call our cell phones from our house phone. Don't even get me started on THAT!
Anyhoo... I sent the text at 12:26. When Farmer H got home later in the evening, he said he had tried to call the doctor, but got a machine saying THEY CLOSE AT 12:00! Why in the NOT-HEAVEN would they call and leave a message at 12:15, asking for a call back, when they are already closed? Anyhoo... Farmer H already has a copy of the test results, so he will just take them along Tuesday.
In another not-so-startling time twist, I got a bill from The Pony's December ear visit to Urgent Care. The only problem being that it was a bill I already paid once! The co-pay of $35. I sent my check on January 11 when I got the statement. The bank says the check cleared on January 22. This new bill, dated January 29, says the co-pay is now 30 days past due!
Well. This very same clinic has double-billed me before. It's right here in town, but they send their billing through a service in the city. I had a devil of a time getting it straightened out last time, which was several years back. Good thing my boys didn't frequent clinics and Urgent Cares.
Anyhoo... I tried to call them at 11:45 a.m. I got a recording saying that due to a high volume of calls they were currently experiencing, I should leave a message with the name and question and method of contact, and somebody would call me back within 48 hours.
I THINK NOT!
When they listed their business hours as 8:00 to 5:00 on M/W/F, I'm pretty sure nobody would be calling me on a Friday afternoon, or Saturday or Sunday. The recording guy babbled off an email that sounded kind of hinky, and said I could leave a message that way to receive a call. Um. No. I will call at MY convenience, not theirs. Maybe in a few days.
I suspect a lot of people were calling to complain about being double-billed! I doubt they were all trying to set up a payment plan here at the first of the month. So I might get through to them later, or I might not. What's the worst that could happen? They send me another bill that says I'm 60 days past due? Why does it matter how long I'm allegedly past-due, when I've already paid the bill on time?
AND... they might possibly figure out by the next billing that if was originally paid on time. Maybe somebody was asleep at the switch after the payment went through on January 22, and the next billing went out on January 29.
Maybe their time marched backwards a little too far.